Services

We try to satisfy all the customer request, being  always available before and after the sale.

 

COSTUMIZATION

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Thanks to  many years of experience in this field we can evaluate and solve all your problems about space and production.
During the machines and systems engineering stage, we obtain information regarding your necessity in order to optimise space and to install the machine in the most correct  position to ensure the maximum productivity.

 

PRE-SALE

Surely, the most important phases durring the realization of a project are the study of the best solution to adopt and the way in which to proceed to realize the project; as well as a rapids and concrete quotation of the plant in matter. So, Nema guarantees to be able to furnish a suitable answer to every application reached within 48-72 hours; the simplest ways to get such information are: Mobile +39.334.63.19.714 or writing protected e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it address from the bots spam, it has to train Javascript to see it. 

 

 

POST-SALE

The sale is only the first phase of the relationship that Nema Automazione intends to establish with every new client. Our objective is to enter in the reality of the client, following him step by step also after the installation, trying to suggest the most appropriate solutions for a good productive result.  

 

TECNICAL SUPPORT

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We have a very utility call centre for your assistance, you can talk directly with the technical that have built your machine or system. This is very important to give a real help when your production can be restarted with some tips. TECNICAL SUPPORT CONTACT: Phone +39.51.84.52.94  Mobile +39.334.63.19.714  e-mail This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

 

 

ASSISTANCE ON SITE

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When our telephone assistance does not resolve the problem, the "Repair Service" technicians can be to you in 24 hours. Moreover Nema Automazione have a store with the most common spare parts can be to send in over world in 48 hours.